Introduction

This FAQ covers all of the latest BDA-supporting Hauppauge WinTV TV tuners including the Nova and HVR families of products.  This FAQ is not maintained by Hauppauge Digital.

If you are looking for information regarding the older TechnoTrend-based products including the DEC2000-T and very old Nova-T and Nova-S please refer to the DEC2000-T FAQ instead.

Contents

• Windows Media Center (Windows 7)
• Windows Media Center (Windows Vista)
• Windows Media Center (Windows Vista TV Pack 2008 (Fiji))
• Windows Media Center 2005
• WinTV 6
• WinTV 7
• Cyberlink PowerCinema
• DVBViewer
• GB-PVR
• MediaPortal
• MyTheatre
• Driver Installation
• Driver Issues
• Image Quality
• Encrypted Channels
• Infra-red Remote Control
• Hardware Information
• Hardware Issues
• Freeview (UK)
• Freesat (UK)

You can use the site-search box below.  The Google index might not always contain the most up to date pages added to this FAQ.

Windows Media Center (Windows 7)

• Which products work in Windows 7?
• HVR card does not work correctly in Windows 7
• Dual-tuner card does not work correctly in Windows 7
• WinTV 6 gives errors in Windows 7

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Windows Media Center (Windows Vista)

• No signal error on some channels
• Previously working channels stop working
• Media Center crashes in Indiv01.key after changing CPU
• Analogue is not available with HVR-xxxx
• Vista 64-bit - Which products work correctly with greater than 4GB RAM?
• No DVB-T channels found in Ireland or New Zealand
• Computer won't stay asleep
• Computer won't go to sleep automatically
• Problems resuming from hybrid sleep
• Vista is slow to resume from hibernate
• Vista has no free memory
• How to limit frequencies in Windows Media Center

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Windows Media Center (Windows Vista TV Pack 2008 (Fiji))

• TV Pack 2008 (Fiji) is missing Channel 4 and E4 with Nova-TD-Stick and Nova-T-500
• TV Pack 2008 (Fiji) won't detect Clear QAM channels
• TV Pack 2008 - HD channels do not display an image
• TV Pack 2008 - MHEG-5 related crashes

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Windows Media Center 2005

• Decoder Error when attempting to view Live TV
• Nova-T-500 is unavailable after resuming from S3 standby
• "Tuner Not Found" message with MCE2005 and XP Service Pack 3
• DVB-T Radio stations are not found

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Hauppauge WinTV 5 / WinTV 6

• WinTV 6 crashes after scanning for channels
• WinTV 6 asks to scan for channels every time it's started
• WinTV 6 gives an error "no data from encoder" when recording analogue
• Some recordings show size of 0kB and won't play
• MPEG quality setting only give DVD 2048 bytes as an option

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Hauppauge WinTV 7

Please note, that the Hauppauge UK Forum will often contain the latest bugs and fixes compared to what is available here.

• WinTV 7 crashes in Indiv01.key after changing CPU
• Sound but no picture in Ireland or New Zealand
• WinTV 7 won't install with Nova-T 500
• Recordings don't play correctly in Windows Media Player
• WinTV 7 doesn't detect my WinTV tuner
• Teletext doesn't work for Freeview in the UK

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Cyberlink PowerCinema

None at this time.

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DVBViewer

• DVBViewer doesn't find all channels
• How to enable automatic offset locking
• How to sort channels by LCN
• Which Hauppauge products work in DVBViewer?
• Network streaming doesn't work in DVBViewer 4.0
• Vista - DVBViewer doesn't prevent the system from sleeping
• Vista - Black screen in DVBViewer

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GB-PVR

None at this time.

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MediaPortal

None at this time.

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MyTheatre

None at this time.

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Driver Installation

• What devices should appear in Device Manager?
• How can I find out which driver version I'm running?
• Vista 64-bit - Error installing 88x drivers with Logitech web-cam
• What devices are supported under Windows XP x64 Edition?

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Driver Issues

• Nova-T-500 causes BSOD (or sudden reboot) in usbehci.sys on Windows XP
• 3rd party application always shows 0% or 100% signal strength
• HVR-2250 misses ATSC channels and analogue channels are poor quality

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Image Quality

• TV image appears more soft or blocky on WinTV card compared to other card
• TV image appears blurry or soft with ATI graphics card
• TV image appears washed out with ATI graphics card
• TV image appears washed out with nVidia graphics card
• Playback "tears" with VMR9
• SCART to S-Video is black and white

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Encrypted Channels

• WinTV-CI - Only one tuner is able to use the Common Interface/CAM/Viewing Card
• WinTV-CI - Is it possible to use a Sky Viewing Card?
• WinTV-CI - Not working in Windows Media Center 64-bit

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Infra-red Remote Control

• Remote doesn't work after unplugging and reconnecting USB TV tuner
• How can I use the remote in other programs?
• How can I force the remote software to use a specific tuner?
• HVR-1300 freezes computer when the IR receiver is enabled
• Hauppauge remote doesn't work with XBMC (formally XBox Media Center)
• IR Blaster doesn't work with Windows Media Center

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Hardware Information

• What hardware is used in each WinTV model?
• What are the differences between each version of the Nova-T 500?
• Is it necessary to connect to both aerial inputs on the Nova-TD 500?
• What is the difference between the HVR-1100 and HVR-1110?
• What is the difference between a PVR and HVR?
• What is the difference between the HVR-2200 and HVR-2250?
• What is SoftPVR?
• Do I need hardware encoding?
• Can I connect a VCR, STB or games console to the Nova-T?
• Do external USB tuners perform better than internal PCI/PCIe ones?
• Hauppauge cards don't have a power on connector.  Does the computer have to stay running 24/7 to record?
• USB tuner finds but doesn't show channels over USB 1.1

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Hardware Issues

• DVB-T stutters on nForce2 motherboard whilst typing
• HVR-2200 with ASUS M3N78-EM has black screen on boot
• AMD dual core processor - stuttering after a few minutes
• Aerial pass-through quality is poor on Nova-T PCI 90002
• HVR-2200/2250 - how to connect cable and terrestrial
• DVB-T stutters on HVR-2200 when tuning on other tuner
• Nova-T-500 gives an "Enumeration Failed" error message

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Freeview (UK)

• Is MHEG-5 Digital Text supported?
• Is Audio Description supported?
• Why aren't channels sorted by LCN?
• BBC channels appear "postage stamp" size on a 4:3 display
• Is Freeview HD supported?

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Freesat (UK)

• When satellite cable is split, only some channels work
• Is DVB-S2 required for HD?
• Only Now/Next is available, not the full 7-day EPG
• Some channels are missing with Nova-S-USB2

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Last modified: 11/20/09.